Social media more diverse means of communication between people are increasingly emerging, micro letter, QQ, e-mail, telephone and so on. Ever seen a single customer service has been unable to meet current consumer demand. Companies must improve their service system www.hollycrm.com, and comply with today's consumer communication habits of their services. Otherwise, once cut off contact with customers, business service management will be chaos, the consequences of self-evident. So they call center system appeared doomed enterprise and customer contact will become an important link, enhance the corporate image and brand strength fundamentally important part. Now with the deepening of the rapid development of enterprises, and information technology, China's call center industry has penetrated into all areas of the country. Enterprises through standardization, intelligence platform for unified management of customer service, such as a one-intimate sale, regularly tracking, recording monitoring, customer relationship management, etc., which are closely bound to the conditions with our customers. Enterprise call center system through direct dialogue with actual or potential users, the most direct impact on customer satisfaction for enterprises. Once the customer satisfaction increased business, the development of enterprises will not be overlooked. 

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