With the rapid development of communication network technology, based on the traditional closed-end call center system switching technology has been unable to meet the needs of today's business communications services. It is reported that Beijing McNair Technology Co., Ltd. jointly million www.hollycrm.com, after years of research and development expertise to provide softswitch-based Ip Contact Center, referred HollyIPCC softswitch platform for various industries. The platform in addition to providing traditional PBX-based call center system functions the way, the function also more extended, providing distributed services architecture and the whole management of IP-based visualization, is set PBX, CTI, IVR recordings and fax number is one of the perfect call center solutions. Enterprises can be distributed or centralized flexible deployment according to their own requirements. Compared with the traditional call center system, HollyIPCC down nearly 50 percent of the cost of the deployment cycle is also greatly reduced. Customers do not need to purchase third-party products can achieve a unified monitoring, reporting, soft phones, and standard interfaces and other functions. HollyIPCC traditional PBX with seamless integration and system scalability, provide comprehensive business application development interface for secondary development. Can be used with existing enterprise CRM customer relationship management system seamlessly.