In the call center systems have been widely used today, in order to meet business when communicating with our customers to better coordinate the interaction between enterprises and customers in the sales, marketing and services. McNair Technology Co., Ltd. Beijing Heli million www.hollycrm.com, in addition to providing customer relationship management and enterprise itself seamlessly call center solution also provides call center system can use its own customer relationship management solutions program. By playing screen customer calls, customer service good customer input basic information, and the specific needs of its data classification, but also a very good system to avoid duplicate entry of existing customers when the situation calls. Also by corporate customers in advance entry of information, group call or voice outbound marketing, tracking and monitoring, and found opportunities. Overall call center system to achieve CRM customer relationship management capabilities to facilitate enterprise manage customer information data.